Patient Rights, Responsibilities, & Resources
Patient Rights & Responsibilities
We take your rights and privacy seriously. We want to make sure you have the information you need to understand your rights and responsibilities. This section includes our policies about privacy, disputes, requesting medical information and more. As a patient or family member of a patient, it's important for you to review these topics. We have also included forms and other resources to help you manage your care. Various consent, authorization and request forms are available for download.
Your Voice Matters
We want to hear from our patients and their families. If you have feedback, concerns or an experience you want to tell us about, please contact us at 417-269-6101 or visit our Office of Patient Experience page to learn more.
Policies & Legal Information
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Advance Medical Directives
Advance medical directives are legal documents that allow you to give directions about your future medical care, in the event you become unable to communicate your wishes.
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Hearing Impairment & Language Assistance
If you're hearing impaired or need language assistance services, help is available free of charge.
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Non-Discrimination Information
CoxHealth and its affiliated covered entities will treat all patients and visitors with equality in a safe, welcoming setting that fosters comfort and dignity and is free from all forms of discrimination.
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Patient Rights & Responsibilities - Policy
For details on your rights and responsibilities as a patient, view our policy.
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Privacy Practices Regarding Medical Information
This notice describes how your medical information may be used and disclosed, and how you can get access to this information. Please review it carefully.
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Release of Medical Records
The federal government established the HIPAA Privacy Rule in 2000, setting standards for the privacy of individually identified health information. Learn more about the rule and how to access your medical records.
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Web Privacy Policy
As a user of this site, you take on certain risks and responsibilities, and you have the right to know how we protect your privacy and what you should expect from us. Please read our policies to learn how our site works and how you interact with the site.
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Compassionate Care Visits
Compassionate care visits are special visits intended to meet the physical or mental needs of a patient in certain situations.
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Your Rights and Protections Against Surprise Medical Bills
You are protected from surprise billing or balance billing when you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center.
