Patient Rights, Responsibilities, & Resources Patient Rights & Responsibilities - Policy Patient Bill of RightsPatients have the right to: Receive treatment regardless of race, color, ancestry, religion, veteran status, national origin, age, disability, sexual orientation, gender identity or sexBe treated with respect and dignityBe part of making decisions about careChoose persons to be part of care decisionsMake informed decisions about careRequest or refuse treatment or servicesHave their choices honoredHave open communication with providers about the delivery of care and servicesHave questions answered by providersPrivacy and confidentiality of their health informationAccess to their health and billing information when asked forEffective communication that considers impairments of hearing, speech, and vision and language barriersPhysical access to the facility regardless if there is a physical impairmentBe protected against all forms of abuse, discrimination or harassmentBe free from seclusion and restraints of any form that are not medically necessary and not be secluded or restrained as a means of coercion, discipline, convenience or retaliation by staffHave a concern or grievance addressed and resolvedPatients have a responsibility to:Notify staff when they believe their rights have been violatedProvide information for CoxHealth to bill any insurersArrange for payment of servicesRequest financial assistanceHonor CoxHealth policies on the use of recording devices such as cameras, video cameras, cell phones and similar devices in patient care areasBe respectful to other patients, visitors and staffNot engage in intentional actions that are offensive, intimidating, hostile, or discriminating