Newsroom Cox Barton County Hospital receives Press Ganey Human Experience Guardian of Excellence Award® Posted by Janell Patton on Jan. 8, 2024 Cox Barton County Hospital has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, a leader in healthcare experience solutions and services.Cox Barton ranks among the nation's top five percent of Press Ganey clients being recognized for showing the highest levels of standards in patient experience. In 2023, the 25-bed critical access hospital continuously scored in the top 95th to 99th percentile of their respective database.“This prestigious award is a testament of the unwavering commitment by our physicians and staff to consistently provide personalized, compassionate care for our friends and neighbors,” says Chris Wyatt, president of Cox Barton County Hospital. "Whether it's a warm hug, a friendly smile, or being a good listener, our award-winning team continues to raise the bar for hospitals across the country for understanding the human experience."According to Wyatt, consistently going above and beyond to exceed expectations of patients is a priority for hospital staff. Some best practices at Cox Barton include nursing staff performing hourly rounding, complimentary handstitched lap quilts in every room, recognition of veterans, nurse bedside shift reporting, in-room pharmacy education, thank you notes signed by caregivers, and discharge follow up calls."In prioritizing the well-being of both their patients and dedicated staff on a daily basis, Cox Barton exemplifies dedication to their workforce and the communities they impact," said Patrick T. Ryan, CEO and chairman at Press Ganey. "We applaud Cox Barton’s compassion, empathetic approach, and the genuine human connections they forge within the clinical healthcare landscape. It's a privilege for us to collaborate with them as we applaud their remarkable accomplishments."A reception to recognize the award winners will be held in February at the Press Ganey HX24 Conference in Orlando, Fla.Click here to see the full list of award winners.