CoxHealth EMS
If you need an ambulance for any reason, dial 911.
Welcome to CoxHealth Emergency Medical Services (EMS), a hospital-based, not-for-profit provider delivering emergency medical care across six counties in Southwest Missouri. As the region's leading EMS service, we are committed to providing high-quality, patient-centered care whenever and wherever it is needed.
Our team includes more than 330 highly trained professionals, including paramedics, emergency medical technicians (EMTs), advanced EMTs, and Community Paramedics. Supporting them is a team of more than 30 certified Emergency Medical Dispatchers who operate one of Missouri's few ACE-accredited EMS dispatch systems. Together, this integrated team provides 24/7 service, ensuring timely response, safe transport, and seamless coordination of care.
CoxHealth EMS connects patients to the right level of care, including access to specialized services such as Level I trauma, cardiovascular, and stroke centers throughout the Springfield region. Guided by our mission to improve the health of the communities we serve and our vision to be the best for those who need us, we remain dedicated to delivering exceptional care every day.
- Greene County, with ambulance stations in Springfield and Republic
- Christian County, with ambulance stations in Ozark, Nixa, Sparta, and Spokane
- Webster County, with ambulance stations in Marshfield, Seymour, and Rogersville
- Douglas County, with an ambulance station in Ava
- Dade County, with ambulance stations in Greenfield and Lockwood
- Float ambulances that provide necessary coverage throughout the CoxHealth EMS system
Services Provided by CoxHealth EMS
- Ground and air ambulances
- Emergency and non-emergency 911 responses
- Emergency and non-emergency transfers
- Mental health transports
- On-demand wheelchair transport
- Public service standbys
- Public educational services
- CAPCE-accredited EMS educational services
- ACE-accredited emergency medical dispatching
- Community paramedic services
EMS Resources and Information
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CoxHealth EMS History and Future
Learn more about the history of CoxHealth EMS and our ongoing efforts to expand our services to meet growing needs.
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Community Outreach
Learn about the courses we offer to the public and how to submit a request for CoxHealth EMS to teach a class at your organization.
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About the Emergency Communications Center
The Emergency Communications Center (ECC) at CoxHealth is a core component of CoxHealth EMS, serving as the centralized hub for emergency medical dispatch, air medical coordination, and hospital emergency communications. Operating 24/7/365, the ECC functions as a secondary public safety answering point specializing in emergency medical dispatch, ensuring rapid call processing, accurate triage, and the timely deployment of appropriate resources. The center is accredited by the International Academies of Emergency Dispatch as a Center of Excellence (ACE), reflecting the highest standards in protocol compliance, quality assurance, and care.
In addition to managing emergency medical services requests, the ECC coordinates Cox Air Care helicopter and critical care ground transport operations, providing real-time flight following, mission coordination, and communication support for crews in the field. As part of the Cox Air Care program, these services operate under accreditation from the Commission on Accreditation of Medical Transport Systems (CAMTS), demonstrating adherence to nationally recognized standards for safety, clinical excellence, and operational performance. The ECC also serves as the hospital's emergency communications hub, managing internal emergency alerts and system-wide emergency response coordination during critical events.