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Emergency Services

CoxHealth EMS

If you need an ambulance for any reason, dial 911.

CoxHealth Emergency Medical Services (EMS) is the region's largest private, hospital-based, not-for-profit EMS provider. We provide coverage to all or part of six counties in southwest Missouri. Our ambulances are staffed with licensed paramedics, emergency medical technicians (EMTs) and advanced EMTs. These highly trained professionals provide advanced emergency care while transporting patients. CoxHealth EMS transports patients to their hospital of choice. Throughout the greater Springfield area, CoxHealth EMS ambulances routinely transport patients to Level I trauma, cardiovascular and stroke centers. There are more than 225 pre-hospital employees that staff our fleet of ground-based ambulances. The ground-based response system covers the following counties:

  • Greene County, with ambulance stations in Springfield and Republic
  • Christian County, with ambulance stations in Ozark, Nixa, Sparta and Spokane
  • Webster County, with ambulance stations in Marshfield, Seymour and Rogersville
  • Douglas County, with an ambulance station in Ava
  • Stone County, with an ambulance station in Crane
  • Dade County, with ambulance stations in Greenfield and Lockwood
  • Float ambulances that provide necessary coverage throughout the CoxHealth EMS system

EMS Resources and Information

CoxHealth EMS History and Future

Learn more about the history of CoxHealth EMS and our ongoing efforts to expand our services to meet growing needs.

Learn More about CoxHealth EMS History and Future

EMS Resources for Employees and Trainees

CoxHealth EMS is proud to offer a wide range of educational and training resources for individuals pursuing or considering a career in emergency medical services. 

Learn More about EMS Resources for Employees and Trainees

Community Outreach

Learn about the courses we offer to the public and how to submit a request for CoxHealth EMS to teach a class at your organization. 

Learn More about Community Outreach

About the Communications Dispatch Center

CoxHealth ambulances, Cox Air Care medical helicopters and CoxHealth float ambulances are dispatched through a centralized communications center located in Springfield, Missouri, for all six counties covered by CoxHealth EMS. The dispatch center links with county 911 emergency centers to receive emergency service requests, then dispatch the closest appropriate unit.

Due to a high call volume, Green County provides emergency services through a tiered response model that uses both basic life support (BLS) and advanced life support (ALS) staffed ambulances. This model uses the information provided by the caller to organize and dispatch the appropriate EMS resources. The remaining counties use the uniform response model. This model is ALS-staffed, which allows for a paramedic to be available on all dispatched responses.

CoxHealth’s dispatch center uses a computer-aided dispatch system (CAD) and GPS tracking systems to organize responses. The dispatch center also monitors the landing pads and facilitates air traffic for Cox Medical Center South, Cox Medical Center Branson and Cox Monett Hospital. The dispatch center's staff are trained and certified by Emergency Medical Dispatch to provide not only timely emergency service responses, but pre-arrival instructions to patients or bystanders, as well.

Not sure if your symptoms are an emergency?

If you're unsure whether your symptoms are an emergency, take a look at the conditions we treat at our Urgent Care facilities.

Learn More