Current & Potential Employees Frequently Asked Questions FAQs Do I have to apply through coxhealth.com or can I visit a CoxHealth facility to apply? I would like to apply for a specific position but I do not see it posted on your website. How do I apply for it? What positions are available and how do I apply? Why is my Social Security Number required for creating an account? What do I do if I don't have an email address? I can't access the online application. What could be going wrong? How do I apply for more than one position? I'm filling out the application, but don't have all the information it asks for. What do I do? How do I complete an application that I saved when it was only partially completed? I filled out everything on the application, but I keep getting an error message. Why? How do I know if my online application went through? How long will it take to be hired? How do I check the status of my application? Why can't I use the copy feature when I want to submit an additional application? The system says I have reached my application maximum limit. How can I apply for another position? I saw an opening on your website and now I can't locate it. Is it still available? How do I change my username or password? What happens if I forget my password? Once I submit an application, can I edit it? What is the preferred format for cutting and pasting resumes into the application? How do I access my Onboarding paperwork? Do I have to apply through coxhealth.com or can I visit a CoxHealth facility to apply? CoxHealth offers an online application only. Computers are located in the lobby of the Recruitment & Retention office at Cox South for applicants to use for submitting or updating an application. The office is located on the first floor of Cox South, 3801 S. National Ave., Springfield, MO 65807. I would like to apply for a specific position but I do not see it posted on your website. How do I apply for it? All available positions are posted at coxhealth.com. Check the postings daily because they change frequently. What positions are available and how do I apply? Visit the job search page, choose the appropriate criteria, and click Search. The next page will display your results. You can click on a job title to view the job details or check the boxes next to the job titles and select View Selected Jobs if you wish to view more than one opening. Below each job title will be the Department, Schedule, Shift, Hours and the Job Details for each position. Select the appropriate application link (there are separate links for current employees and new candidates). It will take you to the page to log-in or if it is your first time applying, click Apply Now to complete an Applicant Profile before advancing to the application. Be sure to use the same name and SSN on your Profile as you will be using on the application. You will receive a confirmation email from the system letting you know that the application was received. Why is my Social Security Number required for creating an account? The last 4 digits of your SSN are required to ensure security of your application data. This 4 digit number as well as your first and last name match to your application, allowing you to copy your most recent application, check the status of your applications, and allows Human Resources to see a complete history of your submitted applications. Applicants can be assured that security is an on-going effort, and we take it very seriously. We follow industry standard practices to ensure that the data we are responsible to safeguard is protected. What do I do if I don't have an email address? An e-mail address is required to complete the Applicant Profile unless otherwise noted below the email address field. If you do not have an e-mail address, there are several providers available that offer free e-mail accounts including Hotmail, Yahoo, and Google. I can't access the online application. What could be going wrong? The application opens in a new window and is therefore treated by some systems as a "pop-up." After disabling the pop-up blocker on your computer, you should be able to access the application. You may re-enable the pop-up blocker after the application has been completed and successfully sent. How do I apply for more than one position? Once an online application has been completed for a specific position, an applicant may select another position and log back in with the username and password created. Applicants will be able to copy their most recent application information to apply to a new position. I'm filling out the application, but don't have all the information it asks for. What do I do? You can save your information by clicking on Save Now in the Save Your Work Often button that scrolls down the right side of the application before you cancel out of the application. Once you have the missing information, you may log back in with your user name and password to complete the application. How do I complete an application that I saved when it was only partially completed? Go to any job and go in like you are going to apply for the job. Once you click the apply link, you will receive a message to click here to complete a partial application, or click the other link to delete the partial application. I filled out everything on the application, but I keep getting an error message. Why? If you receive an error message, it may be that you are missing required information. A message will indicate which fields are missing so you may complete the information and submit the application. However, if the error does not indicate missing information, please use the Send Error to Support link to send a detailed email explaining the issue you are having and someone will contact you. Frequently use the Save Your Work Often button that scrolls down the right hand of the application to help prevent losing any data should an error occur. How do I know if my online application went through? Once you've submitted the application, you will receive an email notification thanking you for applying. How long will it take to be hired? There is not a precise answer to this question. The recruitment staff at CoxHealth processes a large volume of applications each day. Not everyone who applies will receive a job offer. We strive to hire only the best and most highly-qualified candidates for each of our openings. How do I check the status of my application? Go to the job search page and click on the Log In Now link. It is below the job search criteria. Enter your login information. Once you log in and can view the tabs in your profile, click on the Application History tab. You'll see a list of jobs you applied for within the last six months and the status of each of them. Any status changes since the last time you logged in will be highlighted in yellow. Why can't I use the copy feature when I want to submit an additional application? The information on your application must identically match your account information. You can modify your account information clicking on Log In Now from the Job Openings page. Once you're logged into your account, click on the My Account tab. Modify your First Name and your Last Name to identically match the information your application. If the Last 4 Digits of SSN do not match you will need to contact the Human Resources office. The system says I have reached my application maximum limit. How can I apply for another position? Contact the Human Resources department at 269-5627. I saw an opening on your website and now I can't locate it. Is it still available? If you cannot locate the posting at coxhealth.com, then the position is no longer available. How do I change my username or password? Go to the job search page and click on Log In Now. Enter your login information. Once you log in and can view the tabs in your profile, click on the My Account tab. The username cannot be edited, however, you can create a new password and save the changes. What happens if I forget my password? If you forget your password, click on Forgot User Name or Password. Enter your first name, last name, and the last 4 digits of your Social Security Number. Answer the security question that you set up when you created your profile. You can have your password e-mailed to you or you can have it display on the screen. Once I submit an application, can I edit it? Once you submit an application, it is saved in a document for Human Resources to review and cannot be edited. What is the preferred format for cutting and pasting resumes into the application? It is recommended to cut and paste your resume into the application by using Notepad. Your Notepad program is usually found in your Accessories folder on your system. Take your resume and highlight all of the data, then hold down the CTRL and C. Go over to your Notepad and hold down the CTRL P keys to paste. You can save the document from your notepad. It will show up as a .txt file. How do I access my Onboarding paperwork? You will receive either an email notification with a link to login to view the forms or a letter with instructions to access the forms from Human Resources. If you have any trouble with the email link or the instructions, go to the job search page and click on Log In Now. Once you are logged in, click on the New Hire Paperwork tab. View the list of the forms that need to be completed. If the New Hire Paperwork tab is not viewable, contact Human Resources.