Referral Coordinator - Plastic Surgery

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Job Description

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

Named one of Modern Healthcare’s Best Places to work five times

Named one of America’s Greatest Workplaces by Newsweek in 2024.

Recognized as a Greatest Workplace for Women in both 2023 and 2024.

Listed as one of the Greatest Workplaces for Diversity in 2024.

Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.

Ranked among the Best Employers by State for Missouri.

Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

Medical, Vision, Dental, Retirement Plan with employer match, and many more!

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Summary
  • The role of the Referral Coordinator is centrally managing the referral process for internal and external referrals to specialty and sub-specialty providers. The goal of the Referral Coordinator is to work with all Cox Medical Group clinics to centrally complete and track to ensure patients receive timely appointments and attend the appointment with the specialty provider. The Referral Specialist will also support centralized functions for referral management to internal and external partners.
Job Requirements
  • Education
    • Required: High school diploma or Equivalent
  • Experience
    • Required: 1 year customer service experience
    • Preferred: Previous experience in an ambulatory clinic setting
  • Skills
    • Strong customer service skills when working with various staff members
    • Have professional verbal and written communication skills
    • Ability to work independently and be self-directed to complete referrals in a timely manner
    • Possess excellent time management skills
    • Proficient using computers, including all Microsoft programs
    • Promote the mission and values of CoxHealth
  • Licensure/Certification/Registration
    • N/A
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Specialties:

  1. Clerical/Administrative Support

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Why CoxHealth?

We are a health system that includes six hospitals with over 80 clinics and 537 physicians serving 24 counties. CoxHealth is Missouri’s first hospital system accredited by DNV Healthcare for quality and patient safety. All six hospitals, as well as our outpatient centers and provider-based clinics, hold this national distinction from DNV’s accreditation program, the National Integrated Accreditation of Healthcare Organizations. The hospital is also the only facility in the region to receive the ANCC Magnet designation, which recognizes excellence in nursing. We are the only local health system named six times to U.S. News & World Report’s Best Regional Hospitals list, and we are recognized by CareChex as among the Top 10 percent of U.S. hospitals for medical excellence and patient safety in overall medical care.

Why the Springfield Area?

Springfield Missouri is a vibrant and energetic area that serves as a hub for health care, entertainment and shopping for southwest Missouri. It's the third-largest city in Missouri, with a metro population of more than 450,000. Springfield is consistently rated as one of the "Top Quality of Life Communities in the Nation" by Money Magazine. It offers outdoor activities, live music, theaters, major sports teams and an established academic community. Enjoy a low cost of living, convenient airport access and top-rated schools.