Med Equip Delivery Educator

Job Description

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times
• Named one of America’s Greatest Workplaces by Newsweek in 2024.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Additional Information About the Position for Qualified Candidates

• $1,800 Sign-On Bonus
• 24 hours of front-loaded Paid Time Off

• A Medical Equipment Delivery Educator III (MEDE III) will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively.

• Education
  • Required: High School Diploma or Equivalent
• Experience
  • No Previous Experience Required
• Skills
  • •Must be able to use computer/software systems, phone system in order to transmit orders. •Markets and represents Home Support in a positive and professional manner at all times. •Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors.
  • Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job.
  • Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems.
  • Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care.
  • Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job.
  • Able to communicate the problems/needs of the MEDE III job responsibilities and of a patient or customer well and through the appropriate channels
  • Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results.
  • Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome.
  • Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job.
• Licensure/Certification/Registration
  • Required: Must obtain Class E Driver's License within 30 days of hire
  • If performing Liquid Oxygen duties, a CDL is required within 60 days of hire.