External and Digital Communications Coordinator
Job Description
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
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Named one of Modern Healthcare’s Best Places to work five times.
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Named one of America’s Greatest Workplaces in Health Care by Newsweek.
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Named one of America’s Greatest Workplaces by Newsweek in 2024.
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Recognized as the Greatest Workplace for Women in both 2023 and 2024.
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Listed as one of the Greatest Workplaces for Diversity in 2024.
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Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
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Ranked among the Best Employers by State for Missouri.
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Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Summary
CoxHealth is seeking a skilled and enthusiastic External and Digital Communications Coordinator to support our communications team in telling our story, protecting our brand, and engaging our community. This role works closely with the External and Digital Communications Manager to execute media relations activities, craft compelling content across digital and traditional channels, and manage the organization’s corporate social media presence. The ideal candidate will be responsible for overseeing day-to-day social media management — including content creation, scheduling, and real-time community engagement — to ensure a consistent, professional, and responsive voice across platforms. Additional responsibilities include tracking and reporting media activity, coordinating awards and recognitions, and assisting with strategic storytelling initiatives that highlight CoxHealth’s mission and priorities.
This position also shares on-call media duties with other members of the Corporate Communications team.
Job Requirements
Education
- Required: Bachelor’s degree in journalism, public relations, communications or marketing
Experience
- Preferred: Two years of experience in a related field.
Skills
- Attention to Detail: Ability to accomplish/complete a task while demonstrating a thorough concern for all the details involved, no matter how small.
- Proactive: Ability to think through upcoming needs of projects, assignments and tasks to assist the communications team and CoxHealth overall.
- Self-Starter: Ability to evaluate and act upon opportunities or issues that impact responsibilities and the team overall.
- Problem-Solver: Ability to think through and provide potential solutions for issues or opportunities within the role.
- Team Player: Ability to work effectively in a team environment.
- Critical Thinking: Ability to evaluate a story or situation and be able to determine the best course of action.
- Prioritization: Ability to discern responsibilities in level of importance based on needs.
- Interpersonal Skills: Ability to maintain professionalism within the team and in the organization beyond.
- Learning: A strong interest in news media, social media storytelling, and emerging social media trends.
Licensure/Certification/Registration
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- N/A
Specialties:
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Why CoxHealth?
Our health system includes six hospitals, over 100 clinics, and 530+ primary and specialty providers serving 25 counties. CoxHealth takes pride in being southwest Missouri’s first hospital system accredited by DNV Healthcare, a distinction awarded for our commitment to quality and patient safety. All six hospitals, along with our outpatient centers and provider-based clinics, have received this national accreditation through DNV’s National Integrated Accreditation for Healthcare Organizations® program.
Cox Medical Centers is the only facility in the region to receive the American Nurses Credentialing Center (ANCC) Magnet® designation, which recognizes excellence in nursing. We’re consistently identified among U.S. News & World Report’s Best Regional Hospitals for Equitable Access. Additionally, in 2025, CareChex by Quantros® ranked Cox Medical Centers in the top 10% of hospitals nationwide, as well as in our region and state, for medical excellence in overall hospital and surgical care.