Contract Manager

Job Description

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times
• Named one of America’s Greatest Workplaces by Newsweek in 2024.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
• Ranked among the Best Employers by State for Missouri.
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

• Negotiate a multitude of contract documents, including, but not limited to, Managed Care Organization, Medicare Advantage, Medicaid Managed Care, Accountable Care, Commercial, workers compensation and employer group contracts; utilize standard contracting documents in these relationships; develop and implement contract ranking/qualifying system; develop and implement contract-tracking system; prepare contract summaries and updates; contract troubleshooting. This position is responsible for organizing, preparing and analyzing financial and other data for improved business intelligence. Develop a managed care contract reimbursement tracking system. Responsible for the development and oversight of policies and procedures for the contracting and provider reimbursement process. Primary manager of contract management system; serves as payor customer service liaison; manage/supervise staff; analyzes healthcare laws and their effects on existing CoxHealth Network “CHN” policies, procedures and managed care contracts. Able to organize, prioritize and multi-task to execute projects and day to day work flow.

• Education
  • Required: A Bachelor’s Degree in Business Administration, Finance, Healthcare Management or a related field OR at least 4 years of equivalent experience
• Experience
  • Required: 3 years’ experience in healthcare, managed care, insurance, healthcare consulting, legal, or a related field
• Skills
  • Must have effective negotiating skills and above average knowledge of the current managed care environment. Local market knowledge preferred
  • Working knowledge of healthcare industry
  • Proficient in developing and an in depth understanding of financial and utilization reports used to monitor contract performance and identify payer trends
  • Ability to understand complex hospital/payor contract agreements and determine compliance standards are being adhered to
  • Ability to think critically and objectively in high pressure situations
  • Strong interpersonal and analytical skills
  • Strong oral and written communication skills
  • Extraordinary attention to detail
  • Experience in developing policies & procedures producing efficiency
  • Familiarity with common office equipment to include PC, fax machine, multi phone lines, copier and scanner
  • 10-key, memory typewriter and copier
  • Knowledge of Excel, Word, Access and Power Point software applications
• Licensure/Certification/Registration
  • N/A