Common Questions

Physical therapists and pedorthists require a written order from a physician. A completed order should include your name, diagnosis, the type of treatment to be provided (ie. physical therapy/pedorthics), your physician's signature and the date. Once you have this prescription, you can schedule an appointment by calling 417-269-5500 or 1-800-790-3980.

Most health insurance plans cover physical therapy services. Coverage for pedorthic services varies greatly. We can help you determine the services and financial coverage you have. Our case manager can help you with transportation and/or financial concerns.

Prices vary depending on the style and purpose. Typically, the cost is between $250 - $350. This includes a complete initial evaluation, product fabrication, fitting, and adjustments during a follow-up period.

Please bring the shoes you wear most often while you’re walking or standing, so our clinician can get an accurate assessment. If you’re having orthotics made, it’s very helpful if we are able to have the shoe during the fabrication process. This helps us get an optimal fit within the shoe and generally shortens the fitting process.

If you’re a Medicare beneficiary are you’re being treated by a doctor for diabetes, you may be eligible to receive the benefits of the TSB: compensation towards one pair of diabetic-approved footwear per calendar year and/or three pair of diabetic-approved shoe inserts. The bill is designed to reduce wounds and amputations in diabetes patients.

Qualification is based on the severity of your diabetes. Ask your physician if you qualify. To be eligible , the physician treating your diabetes is required to complete and sign a "Statement of Certification."