CoxHealth to implement Epic as its new electronic health record system

CoxHealth is proud to announce that it will be implementing Epic for its Electronic Health Record (EHR) across the entire enterprise.

The change is a major investment in technology that will improve the way CoxHealth provides care and the way colleagues work.

CoxHealth chose Epic as a technology to unify workflows, provide seamless integration for comprehensive patient care and bolster the exchange of information across the health system. Epic will also allow CoxHealth to significantly improve the patient experience through its expansive patient portal.

“The move to Epic represents a monumental step forward for CoxHealth,” says Patrick Murfee, CoxHealth’s Chief Technology Officer. “This decision signifies our unwavering dedication to delivering the highest standard of care while embracing technology to enhance patient outcomes.”

CoxHealth leaders made the decision to transition to Epic after an intensive selection process, which included input from hundreds of providers and staff members from across the organization. Epic is a nationally leading platform, and the vast majority of new medical residents are training on Epic.

Amanda Hedgpeth, Chief Operating Officer of CoxHealth, says that the decision is a win for the organization but also for patients.

“A key part of our organizational strategic plan is enhancing our overall consumer experience. Patients are at the center of our health care model, and Epic EHR empowers them with increased access to their health information.”

The transition to Epic will streamline patient scheduling through the use of MyChart.

Epic’s MyChart patient portal provides industry-leading functionality facilitating communication, appointment scheduling, and access to educational resources, fostering a stronger partnership between healthcare providers and patients.

MyChart integrates patients’ records at CoxHealth with their records at other health care organizations regionally and across the country, ensuring patients can easily connect with and access all their health data and records. It will also enable our health care professionals to make well-informed decisions, resulting in more coordinated and efficient care delivery.

“We know we have great people, and we are committed to making sure they have the right tools to do great things,” says CoxHealth President and CEO Max Buetow. “These projects are among CoxHealth’s biggest investments in technology, and they aim to provide our teams with best-practice tools.

“With how rapidly technology and health care are changing, the sky’s the limit with potential enhancements we can make to patient safety, quality of care, or operational efficiency through Epic’s platform and technology.”

The enterprise EHR implementation is set to complete by early 2026.