Take a Stand

Understanding Workplace Violence

Workplace violence consists of physically and psychologically damaging actions that occur in the workplace or while on duty. This includes a wide range of behaviors such as bullying, incivility, and more severe forms of violence.

Types of workplace violence

• Bullying: Repeated, unwanted harmful actions intended to humiliate, offend, undermine, degrade, harm, and cause distress to the recipient.
• Incivility: Rude and discourteous actions, gossiping, spreading rumors, and refusing to assist a coworker. If left unchecked, incivility can lead to more severe forms of workplace violence.
• Physical and verbal attacks: Biting, spitting, punching, pushing, pinching, shoving, scratching, hitting, kicking, choking, stabbing, name-calling, threatening, intimidating, harassing, verbal attacks, yelling, hostile remarks, gossip, taunting, and withholding of support.

Preventing Workplace Violence

We deeply care about the well-being and safety of our employees. This commitment is why we have implemented a comprehensive program to prevent workplace violence. Our goal is to create a secure and supportive environment for everyone.

Work analysis and hazard identification

Assess areas of significant workplace violence events to identify opportunities for improvement.

Staff training

Provide relevant training to all employees with a robust education program to prevent workplace violence events when possible.

Predictive violence assessment

Use the Predictive Violence Assessment tool to recognize violent tendencies exhibited by patients in our care before they act out.

Employee support

Provide employees with resources to help them navigate workplace violence events.

Reporting and data capture

Reliable data is the backbone of a good program. Using “RL”, data is collected and evaluated so adjustments can be made accordingly.

Record keeping and program evaluation

With captured data, evaluation can happen on segments of the workplace violence program. The goal is ongoing real-time program adjustment to improve the safety of our staff and work environment.