Patient Satisfaction CoxHealth Hospitals - Springfield Patient Satisfaction SurveysIf you'd like to know more about our patients' experiences at CoxHealth, check out our survey data. These surveys are administered only to verified patients by an objective third-party company. That means you can trust the integrity and accuracy of this information. We value honest feedback from our patients and believe this data is essential to helping us improve while making sure our patients' voices are heard. Patient Satisfaction Scores - Springfield View All Ambulatory Surgery The following graph represents the percentage of ambulatory surgery patients who gave us the highest possible score in a survey rating our facilities. The orange horizontal line represents the national average of all facilities in the Press Ganey database for the corresponding time period. Emergency Services The following graph represents the percentage of emergency patients who gave us the highest possible score in a survey rating the level of care they received. The orange horizontal line represents the national average of all emergency services departments in the Press Ganey database for the corresponding time period. Inpatient Services The following graph represents the percentage of patients who gave us the highest possible score in a survey rating inpatient services at our hospitals. The orange horizontal line represents the national average of all hospitals in the Press Ganey database for the corresponding time period. Outpatient Services The following graph represents the percentage of patients who gave us the highest possible score in a survey rating outpatient service at our hospitals. The orange horizontal line represents the national average of all hospitals in the Press Ganey database for the corresponding time period.