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Work from Home Users

Welcome to the CoxHealth team! We're thrilled to have you join us and become an important part of our organization. Even though we may be miles apart, we're connected by our shared goals, values, and commitment to excellence.

Working from home offers flexibility and comfort, and we want to ensure you feel supported and equipped to succeed in your new role. Our team is here to help every step of the way—through regular virtual meetings, resources, or just a friendly chat.

Here are a few things to help you get started smoothly:

  • Support: To reach our IT Service Desk, call 417-269-4357 to report issues.
  • Communication: Stay connected using our collaboration tools, such as Teams and Outlook, to keep in touch with colleagues and managers.
  • Work environment: We encourage you to create a dedicated workspace that promotes focus, comfort, and productivity.

We're excited about the talents and ideas you bring and look forward to your contributions. Remember, even from a distance, you're an essential part of our team's success.

Below, you'll find photos and instructions to guide you through setting up your desktop computer for work from home with CoxHealth.

Computer Equipment:

PC Connection:

1. ThinkeCentre LED 
2. Power Button 
3. Storage Device Activity Incicator  
4. USB-C Connector 
5. USB 3.2 Connector(Always On) 
6. Headset Connector
7. Security Lock Slot  

8. Display Port Connection 2 
9. WiFi Antenna Slot 
10. Ethernet Connector 
11. USB 2.0 Connectors
12. USB 3.2 Connector 
13. HDMI Connector
14. USB 3.2 Connector
15. Display Port Connector 1
16. Power Adapter Connector

Monitor Connection Guide:

To set up your monitor, please see the illustrations below. 
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure. 

  1. Take out the Top cushion and accessories.
  2. Mounting the stand to monitor’s recess. Insert the three tabs on the upper part of the stand to the groove on the back of the monitor. Press the stand down till it snaps into place.
  3. Insert the base towards the stand and tighten the thumbscrew.
  4. Stand up the monitor with both hands carefully.

Connecting Monitor to PC:

17. Power Cord Connector
18. Display Port Connector 
19. HDMI Port Connector
20. VGA Port Connector 
21. USB Upstream Connector 

22. USB 3.2 Connector 
23. USB 3.2 Connector
24. Headphone Jack 
25. USB 3.2 Connector
26. USB 3.2 Connector
27. Power Button 

Identifying Ports:

  1. USB C Cable
  2. Ethernet Cable
  3. HDMI Cable
  4. Display Port Cable
  5. USB 2.0 Cable
  6. USB 3.0 Cable
  7. Headphone Jack (Green or Black)

Connecting up the Desktop:

The follow is a guide to connect the equipment together. When you see a letter or number in parentheses please refer to the connection guide images:

  • (PC) 1-16 on Page 4
  • (Monitor) 17-27 on Page 5
  • (Port Connections) A-G on Page 6

 

  1. Connect Monitor One with Display Port Cable(D) into Monitor(18) and PC(15). This will be your left monitor. Connect Power Cord to Monitor(17).
  2. Connect Monitor Two with HDMI Port Cable(C) into Monitor(13) and PC(19). This will be your right monitor. Connect Power Cord to Monitor(17).
  3. Connect your USB Mouse(E) into PC(11,12 or 14).
  4. Connect your USB Keyboard(E) into PC(11,12 or 14). Wired connection go to step 5. Wireless connection skip to step 6.
  5. Connect Ethernet Cable(B) into PC(10).
  6. Connect Wireless Antenna into PC(9).
  7. Connect Power Adapter(Yellow Tip) to PC(16)
  8. Power on your Monitors(27) by pressing the power button.
  9. Power on your PC(2) by pressing the power button. 

 

Wired Connections will look like this: 

Wireless Connections will look like this:

Your PC Setup should now look something similar to this: 

PC will boot up and display a log in screen

Press CTRL-ALT-DEL to display the login prompt 

In the type in your user name and password. Username starts with “EMP”. See example below:

Upon succesful login you will be presented with the desktop:

 

You will see displayed on the desktop screen in the bottom right corner:

  • Hostname: Name of your PC. This will also be referred to as a “C” number.
  • IP Address: Your current IP Address
  • Username: Your username
  • Service Desk Phone number. 

     

Helpful Notes:

  • You will need to search for and run Teams manually the first time on a new Laptop. To do this click search on the taskbar and type in Teams to find it. Click on Teams to launch it. The next time you reboot or power on your PC it will start automatically.
  • As always please do not hesitate to reach out to the Service Desk you you need help or have questions 417-269-4357.