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Services & Policies

Required Documentation


Time Requirements for Requests

Clinical Emergencies (RUSH Requests)

  • Rush requests will be processed immediately.
  • Literature searches or reprints of materials requested from in-house sources will be delivered within 2 hours. 
  • Sincere effort will be made to acquire journal articles not owned by the CoxHealth Libraries within 3 hours. 
  • While it is possible to fill rush requests for book chapters or pages; this option is not available for an entire book.
  • The Libraries must receive emergency requests by phone (417-269-3460).

Priority Requests

  • Priority requests will be filled within 48 hours.

Routine Requests

  • Routine requests will be completed within a timely manner and are prioritized according to other pending requests. 


Reference Services

  • Professional reference librarians are available to assist in obtaining health care information for CoxHealth physicians, employees, students, patients and their families.  
  • Public computer workstations are located at each library for independent literature searching. This access is also available from computers on the Cox network, including the computer labs at Cox College.
  • Training in use of library resources, and orientations to the Libraries are available for individuals or groups.
  • Contact either Library to schedule training appointments (417-269-3460).


Literature Searching Services

  • Health care professionals may request a literature search for use with patient care or hospital business.
  • Requests may be made by e-mail, telephone, fax, in person, or submitted online using the LITERATURE SEARCH request form. 
  • A bibliography of applicable resources will be provided.  Clients may request reprints from the bibliography or independently located resources. 
  • Searches for clinical emergencies must be submitted to the Libraries by phone (417-269-3460). 


Document Delivery

  • Requests for reprints may be made by mail, e-mail, telephone, fax, in person, or submitted online using either the JOURNAL ARTICLE(S) REQUEST or BOOK(S) REQUEST form.
  • The CoxHealth Libraries will make every attempt to obtain reprints of requested materials. Reprints will be obtained from in-house resources or through Interlibrary Loan.
  • Preference for delivery of materials is selected by the user.  Options include e-mail (documents are attached PDFs or a direct web link), fax, library pick-up or interoffice mail.
  • Books must be picked-up.
  • Reprints for clinical emergencies must be submitted to the Libraries by phone (417-269-3460).


Copyright
The Libraries comply with U.S. Copyright Laws.  Consult the CoxHealth Standards manual for Copyright standards.  Additional information may be obtained at U.S. Copyright Law.



Donations

  • The Libraries accept gifts of books, journals and related materials.  Permanent retention of a donated item is not guaranteed.  Donations may be retained, traded with other libraries, or added to the ongoing book sale at the North Library.
  • For those wishing to make a monetary donation to the Libraries, or to send monies to a specific fund (such as the David Miller Memorial Library Fund), please contact the library at 417-269-3460.


Book Sale
Materials no longer needed for the library collection are sold at the North Library. 

Reviewed: December 2015


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